Privacy Policy

Privacy Policy

Effective Date: 10/31/2025
Last Updated: 10/31/2025

1. Introduction

Welcome to Xenspire Group, Inc. (“Xenspire,” “TrustLay AI,” “we,” “our,” or “us”), a Delaware C-Corporation headquartered in Marlborough, Massachusetts, USA.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or use our AI-based services, including TrustLay GPT — our verified AI companion for safe and transparent decision-making.

By accessing or using TrustLay AI’s website or services, you agree to this Privacy Policy.

2. Who We Are

Legal Entity: Xenspire Group, Inc.
Registered as: Delaware C-Corporation
Business Address: 11 Apex Dr, Suite #300, Marlborough, MA 01752, USA
Email: contact@xenspire.com
Website: www.TrustLay.ai

Xenspire Group operates the TrustLay AI platform and other technology-driven solutions that promote responsible AI, transparency, and people-first innovation.

3. Information We Collect

We collect information necessary to deliver and improve our services, including:

a. Information You Provide Directly

  • Name, email address, and contact details

  • Payment details (processed securely via Stripe)

  • Account credentials (if applicable)

  • Feedback, surveys, or communications with our support team

b. Information Collected Automatically

When you interact with our website or apps, we may automatically collect:

  • Device and browser type

  • IP address and general location

  • Usage data such as pages visited and session duration

c. AI Interaction Data

If you use TrustLay GPT, we may temporarily log prompts and responses for:

  • Verification, truth, and bias scoring

  • Debugging, model improvement, and transparency metrics

  • Aggregate, anonymized analytics

We do not sell, trade, or publicly expose any AI interaction data.

4. How We Use Your Information

We use your data to:

  • Process payments and deliver digital services

  • Provide early access or pilot participation benefits

  • Communicate updates, onboarding materials, and member rewards

  • Improve AI trust analytics, bias detection, and performance

  • Ensure platform compliance and safety

  • Support our nonprofit People-First AI Foundation, which promotes AI literacy and responsible innovation

5. Legal Basis for Processing (GDPR)

If you are located in the EEA, we rely on the following legal bases for processing:

  • Consent — for marketing or beta participation

  • Contractual necessity — to deliver the services you requested

  • Legitimate interest — for product improvement and fraud prevention

  • Legal obligation — for tax, compliance, or security reasons

6. Data Sharing and Disclosure

We share your information only as necessary to operate our services:

  • Service Providers: Stripe (payment processing), hosting, analytics, and communication partners — all bound by data-protection agreements

  • Legal Authorities: If required by law, regulation, or valid legal request

  • Business Transfers: In case of merger, acquisition, or asset sale, under strict confidentiality

We never sell personal or AI interaction data to third parties.

7. Data Storage and Retention

Data is stored on secure, encrypted servers located in the United States.
We retain personal and transactional data only as long as necessary for service delivery, compliance, or customer support.

AI interaction data is typically anonymized or deleted within 30–90 days after processing.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time

  • Request data portability

  • Object to processing or lodge a complaint with your local authority

To exercise these rights, contact contact@xenspire.com.

9. Cookies and Tracking

We use cookies to improve functionality, analytics, and user experience.
You can disable cookies in your browser settings, though some features may not function optimally.

10. Data Security

We employ industry-standard encryption, firewalls, and restricted access protocols to protect all personal and AI data.
While no online system is completely immune, we continuously monitor and upgrade our security posture.

11. Children’s Privacy

Our services are not intended for individuals under 16 years old.
We do not knowingly collect or store data from minors.

12. International Data Transfers

If you access our services from outside the United States, please note that your data may be transferred to and processed in the U.S.
We apply reasonable safeguards to ensure adequate data protection consistent with international standards.

13. Policy Updates

We may update this Privacy Policy periodically to reflect changes in technology, regulations, or business operations.
All revisions will be posted here with a new “Last Updated” date.

14. Governing Law

This Privacy Policy and all data-related activities are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles.

15. Contact Us

Xenspire Group, Inc.
11 Apex Dr, Suite #300
Marlborough, MA 01752, USA
Email: contact@xenspire.com
Website: www.TrustLay.ai

 

At TrustLay AI, transparency builds trust — and we start by living it.
Every verified answer begins with human accountability.